What's NewImprovementDecember 1, 2025

Chat now handles more types of initial and follow up messages

From analysis of successful and failed chat interactions, we have improved the chat system to handle more types of initial and follow up messages

Scope: workbench

From analysis of successful and failed chat interactions, we have improved the chat system to handle more types of initial and follow up messages

Related Features

Improved goal progress monitoring with better data availability indicators

We have made improvements to the column layout, filters and column headings to make it easier to understand and use the dashboard

Users with a lot of workbench data were finding the system slowing down, this has been resolved and is now much more responsive.